Cookie and privacy policy
Last updated January 17 2023
This privacy policy contains information about how we process your personal data.
Data controller
The data controller is
Mark Colclough ApS
Smørmosetoften 8
5700 Svendborg
Denmark
E-mail: hello@markcolclough.com
EU Tax No.: DK38285424
Cookies – Introduction
When you visit our website, information is collected about you, and is used to adapt and improve our content, the website’s user-friendliness and the relevance of advertisements, in relation to your preferences. If you do not want this information to be collected about you, you should delete your cookies or deselect the cookies you do not want collected. Below we have elaborated on which information is collected, its purpose and which third parties have access to it.
Cookies
The website uses “cookies”, a text file that is saved on your computer, mobile, tablet or other device you use to access this website. Cookies have the purpose of recognizing the website, remembering settings, improving the user experience, performing statistics and targeting advertisements. Cookies cannot contain harmful code such as virus.
It is possible to delete or block cookies. If you delete or block cookies, you may experience that the user experience and design deteriorate, and that ads become less relevant to you and appear more frequently. As cookies are largely used to ensure user functionality, you may also risk that the website does not function optimally, and that there is content that you cannot access.
If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we also create several cookies to save your login details and your screen display choices. Login cookies last for two days and screen settings cookies last for one year. If you select “Remember me”, your login will be retained for two weeks. If you log out of your account, login cookies will be removed.
If you add an item to the shopping cart, an additional cookie is stored in your browser. This cookie does not contain any personal data and simply indicates the contents of the basket. It expires after 10 minutes.
We point out that all websites on the Internet collect cookies. According to the new data law on GDPR from 2018, it is a legal requirement that users must give consent for websites to collect this data information.
We use cookies for statistics and targeted marketing from ourselves and from 3rd parties. See which third parties we use here:
Our processing of your personal data
Below is an overview of our processing activities that involve your personal data.
Personal information is all kinds of information that can be attributed to you to one extent or another. When you use our website, we collect and process a range of information about you. This happens e.g. by general access to content on the website. Information is collected about your e-mail and name as well as other information you enter and consent to when you:
- Sign up for our newsletter
- Participates in competitions or surveys
- Registering as a user or subscriber
- Contact us by e-mail or chat
- Making purchases via the website
- Makes other use of services
We typically collect and process the following types of information when you visit our website:
- A unique ID and technical information about your computer, tablet or mobile phone
- Your IP number
- Geographical location
- Which of our pages you click on (interests).
In this connection, your information is shared with the third party Google Analytics to carry out statistics and optimization of the website.
To the extent that you give explicit consent to this and enter the information yourself, the following are also processed: Name, telephone number, e-mail, address and payment information. This will typically be in connection with when you create a profile or when making a purchase.
Your security
We process your personal data securely and confidentially in accordance with applicable legislation, including the Personal Data Regulation and the Data Protection Act.
Your information will only be used for the purpose for which it was collected and will be deleted when this purpose has been fulfilled or is no longer relevant.
We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or coming to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.
If you want to gain insight, correct or delete data, you can always contact us. If the content is legal to delete according to legislation, we can comply with this request.
What we collect and store
While you visit our site, we track:
Products you’ve viewed: We use this to, for example, show you products you’ve viewed recently
Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping
Address: we ask you to enter this so that, for example, we can estimate shipping before you place an order and send you the order!
We also use cookies to keep track of the contents of the basket while you browse our site.
When you buy from us, we will ask you to provide information, including your name, billing address, delivery address, email address, telephone number and any credit card/payment information. We use this information for purposes such as:
Your account and orders
For the purpose of processing recurring subscription payments, we store your name, billing address, delivery address, email address, phone number and credit card/payment information.
By using our subscription package, you may store personal data and, depending on which third-party payment processors you use to receive subscription payments, you may share personal data with external sources.
Response to your requests, including refunds and complaints
When you shop, we store your e-mail and the contents of the basket for up to 30 days on our server. This record is kept to refill the contents of your basket if you change devices or need to come back another day.
Process payments and prevent fraud
Create your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offer
Send you marketing messages if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to fill out the checkout for future orders.
We generally retain information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally obligated to continue to retain it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
Who has access
Members of our team have access to the information you give us. For example, administrators, team members and support alike can access:
Order information such as what was purchased, when it was purchased and where it will be shipped, and
Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Embedded content
Articles on this website may contain embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What we share with others
If you request to have your password reset, your IP address will be included in the reset email.
We share information with third parties who help us deliver our orders and store services to you, e.g. Freepay ApS, which handles the payment gateway.
Purpose
Your personal data is used to identify you as a user and show you the ads that will be relevant to you, to register your purchases and payments, and to be able to deliver the services you have requested. This could be, for example, sending a newsletter. In addition, we use the information to optimize our services and content.
Your personal data will only be processed based on the purposes stated at the time of collection, including possibly via reference to this privacy policy and the purposes listed herein. Our processing is limited to personal data that is necessary and relevant to fulfill the purposes.
Before we collect your personal data, we assess whether it is possible to limit the amount of personal data. We also assess whether it is possible to anonymize your personal data or otherwise process your personal data confidentially.
Period of storage
The information is kept for the period of time permitted by law and we delete it when it is no longer needed. The period depends on the nature of the information and the background for storage. It is therefore not possible to specify a general time frame for when information is deleted. In relation to payment information, this is stored safely and securely by NETS, and we only store information about transactions and purchases in accordance with accounting rules.
Disclosure of information
Data about your use of the website, which advertisements you receive and possibly clicks on, geographic location, gender and age, etc. disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on “Cookies” above. The information is used to target our ads.
We also use a number of third parties to store and process data. These only process information on our behalf and may not use it for their own purposes.
Information collected through cookies is shared with the following third parties, for whom we can vouch: One.com, WordPress, WooCommerce, FreePay, MobilePay, Google Analytics, Mailchimp, Facebook, etc.
Dissemination of personal data such as name and e-mail etc. will only happen if you consent to it.
Recipients of personal data
In case of suspicion of legal offences, personal data may be passed on to the police. If, in connection with our operation of the site, we are made aware that criminal offenses are being committed through the use of our website, we will report this to the police.
To deliver our services, we use data processors with whom we have entered into relevant data processing agreements. Below you will find a list of our data processors and the extent to which they process information for us.
ONE.COM A/S
CVR 28677138 · Hosting and server services · Data processing agreement signed with the company.
FreePay ApS
CVR 38434772 · Payment Gateway · Data processing agreement signed with the company.
Clearhaus ApS
CVR 33749996 · Indløsningsaftale · Data processing agreement signed with the company.
Automattic Inc. 60 29th Street #343 San Francisco, CA 94110 United States of America · Data processing agreement signed with the company.
Mobilepay A/S
CVR 38292188 – Electronic wallet · Data processing agreement signed with the company.
General rights
You have the opportunity to gain insight into which personal data we have registered about you, including receiving a copy of this data.
Right to rectification, deletion and restriction of processing of your personal data
You also have the right to demand that registered personal data about you be rectified, deleted or the processing thereof restricted. If you request the deletion or restriction of information that is necessary to maintain a profile and use the site, the data controller will no longer be able to offer you access to the site. Your profile will then be deleted.
According to the Data Protection Regulation, there may be concrete situations where the data controller is not obliged to comply with the above rights.
If you want insight into, correction of, or deletion of the personal data registered about you with the data controller; or restriction of processing of the registered personal data; or if you have other objections, you must contact us via support chat or e-mail.
Special rights
Data portability
The right applies when the processing basis is your consent or your contract with us.
When the processing is carried out automatically, you have the right to have your personal data, which you have given us about yourself, delivered in a structured, commonly used and machine-readable format.
You have the right to be informed of which personal data we process about you in a common format (data portability). You can also object to the use of information at any time. You can also revoke your consent for information about you to be processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made via our email.
If it is technically possible, you also have the right to have this information transferred directly to another data controller.
In certain cases, your right to data portability will be affected by (and may not be able to be complied with) if this infringes on the rights or freedoms of others.
The right to object
When the legal basis for the processing is our or a third party’s legitimate interests, you have the right to object to the processing for reasons relating to your particular situation. In that case, we must stop processing the information for the purpose in question, if we cannot demonstrate compelling legitimate reasons that take precedence over your interests, rights and freedoms, or the processing is necessary for legal claims to be established, asserted or defended.
Withdrawal of consent
You can revoke your consent at any time. This can be done by deleting your profile, or by contacting the data controller.
The right to complain
You have the opportunity to complain to the supervisory authority about the processing of your personal data concerning you. Complaints are submitted to the Danish Data Protection Authority. If you no longer want us to process your personal data or for us to restrict the processing of your personal data, you can also send us a request to this effect.
1Article 6(1)(b) GDPR
“Processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of measures taken at the data subject’s request prior to entering into a contract.”
2Article 9(2)(e) GDPR
“Processing concerns information that is clearly published by the data subject.”
3Article 9(2)(a) GDPR
“The data subject has given express consent to the processing of such personal data for one or more specific purposes, unless it is stipulated in EU law or the national law of the Member States that the prohibition referred to in subsection 1 cannot be lifted by the consent of the data subject.”
4Article 6(1)(f) GDPR
“Processing is necessary for the controller or a third party to pursue a legitimate interest, unless the interests of the data subject or fundamental rights and freedoms requiring the protection of personal data take precedence, in particular if the data subject is a child.”
5 Article 6(1)(c) GDPR
“Processing is necessary to comply with a legal obligation owed to the data controller.”
Who we are
Our website address is: https://markcolclough.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.